Page 45 - THE LIVE STREAM MANUAL ONLINE PRODUCT SALES
P. 45
• It makes internet buying more personal
• It decreases the number of items returns and exchanges.
ENSURING CUSTOMER SATISFACTION
When users visit ecommerce websites, they are searching for ease. According to the Pew
Research Center, 78% of internet users feel that buying online is easy for them. If you have an
ecommerce website and want online customers to buy from you and return, you must be able to
not only capture their interest immediately but also ensure they can easily navigate your website.
Here are four effective strategies for assuring client happiness!
• Make Shopping a Pleasurable Experience
• Provide Excellent Deals to Your Customers
• Provide Live Chat Customer Support
• Pay Attention to Your Customers
44